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Coupon
A $200 off coupon for your first registration

A $200 off coupon is ready for you, after you register as Jackery's membership for the first time.

Free gift for your order over $2000 for once

A free and secret gift will be sent to your account, if your first

Regular reminder of product care
A 15% off coupon available after the warranty period

A 15% off coupon will be applicable as compensation for any problems with our products, within 3 months after the extended warranty period ends. Feel free to contact our customer service team and apply!

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Learn more about Jackery's products
Solar Generator
Provide you with the best outdoor green power solutions.
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Portable Power Station
Power any type of electronic devices or appliances with excellent performance.
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Solar Panel
Easy to carry and set up, soaking energy from the sun for portable power stations.
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Enjoy Exclusive Advantage on Jackery Store

Global Leading Brand

Recognized by over 100 authorized media and organizations worldwide.

Genuine Product Guarantee

Jackery official sales channel, all products are 100% trustworthy.

Great Product Quality & Value for Money

Over 10 years of dedication providing the best products.

Auto-Extended Warranty

To purchase directly from our Official Website will enjoy auto-extension of up to 5 years (depends on specific products).
FAQ
About Payment
About Delivery
Warranty Period
About Coupons
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  • What payment methods are available on the Jackery website?

      Jackery CA supports the following payment methods: Shop Pay/PayPal/Googel Pay/Credit card/American Express/Apple Pay/Diners Club/Discover/Mastercard/Venmo

  • Does Jackery official website support installment payment?

      Yes, we have partnered with Klarna, and you can select this option at check out.

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  • How long does it take for shipping?

      All orders on Jackery's official website will be shipped within 1-2 days after the order is placed, generally using Canada post service, and the shipping time in the following states is 3-4 working days: AB/BC/MB/SK/ON/QC, the shipping time in remote areas will be extended.

       

      ・Please note that delivery may be delayed due to weather conditions, traffic conditions, holidays, etc.

      ・Portable power supply and solar panel cannot be shipped together. Note that if you ordered all items together, they may ship in separate packages.

  • What is your standard warranty policy?

      The warranty period for Jackery power products is 24 months. (Please note our Explorer Pro series power stations and the SolarSaga 80W come with a three years warranty). In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

  • The transaction using the coupon is cancelled

      If the transaction is cancelled before the coupon becomes effective, the coupon will automatically revert to unused status. Note that the validity period will not be extended.

  • Forgot to use the coupon when placing an order

      Due to system reasons, the coupon cannot be used after the order is confirmed. We apologize for the inconvenience, but please cancel your order yourself and use the coupon to place a new order.

  • An error occurred and the coupon cannot be used

      ① Code Not Eligible for use: please check the terms and conditions of the coupon. Main conditions of use: minimum usage, qualified products, usage time, etc.

       

      ② Code Not exist: The promo code you entered may be incorrect. Check your coupon code.

       

      ③Expired Code: Expired Coupon has expired or has not been used. Please check the validity period of the coupon.

       

      ④Stacking Discount Code at Checkout: This Coupon cannot be used for multiple items. Please enter a coupon code for only one product.

       

      ⑤Exceeded the usage limit: This coupon has already been used. This coupon has expired based on the number of people in the program.

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